SAP Business Intelligence Self Service from Intercom offers agility for business analysts and users by providing a flexible and scalable platform that delivers an easy self-service access to decision-ready information. BI self-service solution enables business users to create ad hoc reports and drill-down through data for better and well-informed decision making, helping users to forecast and predict future outcomes, all without getting back to IT personnel. The solution is accessible anytime and anywhere, enabling real-time access to business intelligence by decision makers.