Internet Retail Banking

Enables banks to provide their retail customers with banking services – inquiries, transactions and customer services through various delivery channels in a secure and user friendly manner. Customer Position Accounts Loans Time Deposits Certificate of Deposits Cheques under collection Cards (debit, credit, prepaid) Accounts Services Add Related Customers Maintain Related Customers Info. Open new Account Cheque Book Request Account statement request Time Deposit Standing Instructions Cards Services Activate / Deactivate Cards Report Stolen Card Dispute Card Transaction Apply for New Credit Card Apply for New Debit Card Apply for New Prepaid Card Request Replacement of Card Change Supplementary Card limit Card Statement request 3rd Party Integration Capability Call Center Application Integration - Siebel CRM Electronic Bill Payments Providers – NCR and FAWRY i-Score Inquiry SMTP Mail servers SMS Aggregators Payments & Transfers Services Account Transfers Bill Payments Loan Payments Donations Card Payments Transfers History Payments & Transfers Validations Transfer information Currencies exchange Daily transfer limit Transfers history Notification Services Customer Mailbox