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Industry: Telecommunications Sector

Solution: IT Systems

Customer profile:

Etisalat Misr is a subsidiary of Etisalat group one of the first telecom operators in the world to launch the 4G with a total presence in 16 countries across Africa, Middle East, and Asia. Etisalat group entered the Egyptian market in May 2007.

Etisalat Misr achieved technology leadership by introducing for the first time to the Egyptian market a host of 3.5G services, such as video calling, mobile TV, mobile broadband internet and data services and launched the 4G on 19th September 2017.

Business Challenges:

Since Etisalat is a market leader in its industry, they are always seeking to employ the latest technologies to continue offering its customers with the best services. Infrastructure is part of the technologies that they try to keep updated.

The Solution and its added value:

After studying the business need of Etisalat Intercom Enterprises implemented infrastructure for CRM system using a full-fledged system of Enterprise servers for all of the UNIX and Intel servers for production and other environments into latest Power servers from IBM built on latest Power 7 processors and latest Intel technology servers and VMware technology