"Mobinil is one of the largest telecommunications companies in the Middle East, we have over 30 million customers that we serve inside Egypt. We work tirelessly to ensure that they can rely on our services wherever they are 24/7. Intercom Enterprises has worked effectively together with us to integrate SAP and ESRI GIS technologies. We continue to provide Egypt’s best customer experience."
HEAD OF NETWORK SERVICE MANAGEMENT
"Our 2G & 3G networks cover all Egypt with over 6500 physical sites and over 30 switches. This network provides 99.83% coverage to the people of Egypt We need to know exactly what is going on with each and every site and make sure all is working perfectly. It’s imperative to immediately recognize any issues that may arise and know the precise geographic location where the issue occurs.”
SENIOR MANAGER, OSS & CONFIGURATION
"Working together with Intercom we implemented SAP BI ( Business Intelligence) solution It’s a superb Geo-analytics dashboard solution based on ESRI cutting-edge GIS technologies At any given point we have a rich visual map that provides a bird’s eye-view for the entire network while providing interactive, comprehensive and up-to-date information about the entire network. This solution has been steadily and efficiently working since then boosting operations across multiple departments."
AHMED ABDEL HAKIM
“Kindly, let me express my regards to you and your respectable team for the great spirit, effort and incredible experience shown during our SAP ERP FI implementation project. This project was a great challenge for both of us. We all faced a lot of obstacles and challenges during the project life cycle in which has been overcome successfully by the perfect support and warm spirit. THANK YOU ALL, it was really a great pleasure experiencing such an implementation with you and wishing both of us a continuous success during the coming projects.”
“On behalf of our firm I would like to thank you all because of your efforts to make this project success, You did super jobs and it shows! and because of this, we almost reached our goals to have a reliable filing system. It has been a pleasure working with you. And good luck to you in your future challenges.”
Non Legacy Senior Project Management & service delivery
"It was a pleasure working with such a professional, cooperative team. Although the obstacles you faced, you insist on delivering the project before the due date as you promised... Thank you."
"Thanks to all Intercom team members who have participated in this exceptional and challenging project, all the best for Intercom team."